New self-serve workspaces start on prepaid pay as you go and pay by card. Older organisations that were billed after usage, or that sit on a plan, keep that arrangement — you cannot switch between them from inside Odin. If you see the five plan tabs described in Billing, your organisation is on a plan instead.
Credit balance
Overview opens on a Credit balance card — the same kind of wallet used on plan billing, adapted for prepaid credits. The left side is the number of credits you have left. The right side is Add credits, so you can top up without leaving the card. The page does not show a per-credit rate. Credits don’t expire while your organisation is active. They are deducted when a completed service event is recorded, not when a run starts. HackerOne triage draws the same prepaid wallet as PR review and other billable work. If your balance reaches zero, a note under the number tells you to add credits to run billable work. You can still sign in and look around Odin; only billable services are held back. A banner appears if a payment failed and the outstanding amount is still being recovered; new billable work stays paused until it clears.Adding credits
Add credits lives on the balance card. It takes an amount in your account currency rather than a number of credits. Pick one of the preset amounts or type your own, then click Add credits.1
Choose an amount
Presets cover the common cases; the input accepts any amount above zero.
2
Pay
If your billing details are already on file, the card charges your saved payment method. If they aren’t, you’re sent to Stripe Checkout, which collects your billing address and tax ID first.
3
Wait for confirmation
Credits land once the payment confirms, so the balance may take a moment to move.
Auto Top-Up
Auto Top-Up sits at the bottom of the same card as a switch. Turn it on to buy credits when the balance runs low, so a scheduled run doesn’t stall overnight. Set amounts / Change amounts opens the two money fields:- Below: the balance that triggers a purchase
- Add: how much to charge each time it triggers
Plan-based organisations have a similar feature called Auto Deposit, which works in credits rather than cash. See Billing.
Usage
The Usage tab — also at/billing/usage — shows credit consumption over time, broken down by product. Top-ups stay on Overview; this tab is for what you spent, not what you bought.
Recent top-ups
Recent top-ups lists your five most recent credit purchases with the date, how they were triggered, and the amount paid. Each one is labelled Manual top-up, Auto Top-Up, or Balance recovery for a charge that cleared an outstanding amount. If you have not bought credits yet, the table says so. Service usage is on the Usage tab.Payment methods and seats
These sit as two cards under the wallet. You can add and remove cards under Payment methods, where Stripe handles the card details so they never reach our servers. Seats shows how many seats are in use and lets an admin invite members or add seats. Five seats are included at no extra charge; extra seats are billed monthly.Invoiced usage
A small number of older pay-as-you-go accounts are still billed after the fact rather than from a prepaid balance. Those organisations keep working as they always have; new sign-ups do not use this path. That version keeps the same Overview and Usage tabs. Overview shows the credit balance and funding path as Invoice after usage; Usage adds a Usage history list with one row per completed service event: what ran, when, the credits it consumed and the amount charged. A failed payment banner on Overview links through to Usage so you can retry from the matching row. Each row carries a status:
Where a charge failed, admins get a Retry payment button on the row, and any row with an invoice behind it links out to Stripe’s hosted invoice page.