> ## Documentation Index
> Fetch the complete documentation index at: https://docs.borghq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> Report bugs, request features, and track where your feedback stands

Odin has a built-in feedback panel so you can flag a bug, ask for a feature, or share a thought without leaving the app. Everything you send lands directly in our queue, and you can follow each item through to resolution from the same panel.

## Opening the panel

There are three ways to open it from anywhere in the dashboard:

* **Sidebar**: click **Feedback** at the bottom of the navigation
* **Account menu**: open the user menu in the top bar and choose **Give feedback**
* **Keyboard**: press <kbd>F</kbd> (ignored while you're typing in a field)

The panel opens in the bottom-right corner. Press <kbd>Escape</kbd> or click outside it to close.

## Sending feedback

Pick a category, give it a title, and send. Only the title is required.

<Steps>
  <Step title="Choose a category">
    | Category    | Use it for                                        |
    | ----------- | ------------------------------------------------- |
    | **Bug**     | Something isn't working as expected               |
    | **Feature** | A new capability or improvement you'd like to see |
    | **General** | A thought, question, or impression                |
  </Step>

  <Step title="Add a title and description">
    The **title** is a short summary (up to 120 characters). The **description** is optional and supports Markdown, so use it for steps to reproduce, context, or detail.
  </Step>

  <Step title="Attach files (optional)">
    Drop a screenshot onto the form or click the upload area to browse. You can attach up to 4 files (10MB each) — images, PDFs, or log files. Attachments land alongside your feedback so the team sees exactly what you saw.
  </Step>

  <Step title="Mark it urgent (optional)">
    Toggle **Mark as urgent** to push the item higher in our queue. Keep it for things that are blocking you.
  </Step>

  <Step title="Send">
    Click **Send feedback**. You'll get a confirmation with a reference like `FB-123` so you can refer back to it.
  </Step>
</Steps>

## Tracking your feedback

Switch to the **My feedback** tab to see everything you've submitted, newest first. Each row shows its category, reference, and current status. Open any item to see its full history.

Every item moves through three stages:

| Status          | Meaning                            |
| --------------- | ---------------------------------- |
| **Received**    | We've got it and it's in the queue |
| **In Progress** | We're actively working on it       |
| **Resolved**    | It's been addressed                |

The detail view shows a status timeline alongside an **Updates** thread. When someone on our team replies or the status changes, the update appears there, so the panel stays the single place to check where things stand.

Any files you attached are listed under **Attachments** in the same view. Click one to open it in a new tab. The links are short-lived and only you can use them, so reopen the item if a link has expired.

<Info>
  Status updates and team replies sync automatically, so you don't need to refresh the panel or chase anyone for a response.
</Info>